Return Window
Products may be eligible for return or exchange only within the store-approved time period and only when the item, box, bill, accessories, and warranty documents are available.
Customer Policy
Return Policy
Return and exchange support is handled by the Mobile Mart team after checking product condition, bill, box, accessories, and warranty documents.
Condition Check
Returned items should be unused, undamaged, and in original condition. Open-box, activated, or damaged products may require inspection before any decision is made.
Accessories
Chargers, cases, earbuds, cables, and other accessories may follow separate return rules depending on product type, hygiene, seal condition, and warranty coverage.
Refund or Exchange
Approved returns may be processed as an exchange, store credit, or refund based on store policy, payment mode, and product condition.